COMPLAINT REDRESSAL ESCALATION MATRIX

 
 
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• In case concerns not addressed, you may escalate it to Next Level as per below matrix. Please quote your Email Interaction No. while raising your complaint to the subsequent level.
  CONTACT PERSON Address PHONE NO. EMAIL
Customer Care Soumen Dutta/Arvind Mahansaria DA-14, Saltlake Coty, Sector-1, Kolkata-700064 033-40205901 mail@eisec.com/ grievance@eisec.com
Head of Customer Care Anuj Agarwal DA-14, Saltlake Coty, Sector-1, Kolkata-700064 033-40205916 mail@eisec.com/ grievance@eisec.com
Compliance Officer Tapas Kumar Maity/Sumeet Kumar Kejriwal DA-14, Saltlake Coty, Sector-1, Kolkata-700064 033-40205949 mail@eisec.com/ grievance@eisec.com
CEO Sanjay Kumar Shroff DA-14, Saltlake Coty, Sector-1, Kolkata-700064 033-40205903 mail@eisec.com/ grievance@eisec.com
In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.gov.in/scores/Welcome.html or Exchange at https://investorhelpline.nseindia.com/NICEPLUS/. Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.